Draft for legal review
Refund Policy
How platform and business refunds are handled.
Audience: Customers and businesses
Status
Draft for legal review. This document is not attorney-approved and may change before public launch.
Contact
Questions and legal notices should be sent through BookItBoss support until a production legal contact address is approved.
Draft scope
Business service refunds are governed by the business policy and verified payment evidence. BookItBoss subscription, credit, gift-card, membership, package, and promotional refund rules require jurisdiction-specific review.