Help Center

How can we help?

Guides for customers and service businesses using BookItBoss.

Customer

Create and verify an account
Find a business in Explore
Book, reschedule, or cancel
Pay with a secure link
Use Send Payment
Gift cards, memberships, and packages
Complete forms and waivers
Manage favorites and reviews
Control AI personalization
Export or delete account data

Business

Set up services, staff, hours, and locations
Configure bookings and availability
Connect payments and understand fees
Manage BookItBoss Credits
Prepare AI receptionist, SMS, and email
Manage reviews, campaigns, and automations
Build forms and required check-in rules
Offer memberships, gift cards, packages, and reservations
Use QR check-in and bottle-service tools
Review analytics, security, and billing

Legal and policy drafts

Draft for legal review. Not attorney-approved.

Terms of Service Privacy Policy Refund Policy Acceptable Use Policy Cookie Policy AI Disclosure Communication Consent Marketplace Terms Business Owner Agreement Customer Terms Gift Card Terms Membership Terms Package Terms Payment Terms Nightlife and Reservation Terms QR Check-In Terms Data Processing Addendum Foundation Accessibility Statement