Terms of Service
Rules for using BookItBoss, including business messaging programs.
Audience: All users
Using BookItBoss
BookItBoss provides business-management, booking, communication, and AI-assisted services. Users must provide accurate information, use the platform lawfully, respect other users, and follow the policies shown by each business. Platform availability and third-party provider services may occasionally be interrupted or limited.
BookItBoss Business Messaging
BookItBoss centrally operates its appointment-messaging number and program for participating businesses. Appointment messages are sent through BookItBoss and identify the applicable business; participating businesses do not receive separate appointment-texting numbers. BookItBoss Business Messaging supports customer-requested replies and transactional messages about appointments, reservations, orders, memberships, events, rentals, payments, and support. Promotional messages are optional and require separate consent where applicable.
Message frequency and charges
Message frequency varies based on customer activity and the communication settings of the business. Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
Opt out and support
Reply STOP to stop texts sent through the central BookItBoss appointment-messaging number/program, not just texts identifying one business. Messages still identify the applicable business. Reply START or UNSTOP to that same BookItBoss number to opt back in where supported. Reply HELP for help, or visit https://bookitboss.com/help. SMS consent is optional and is not a condition of booking or purchase. Booking again does not override a carrier opt-out.
Third-party services
BookItBoss uses service providers for functions such as communications, hosting, AI assistance, and payment processing. Provider availability and terms may affect a feature. Payment-card credentials remain with the activated payment provider and must not be sent through ordinary text or AI conversations.
Account and business responsibilities
Businesses are responsible for the accuracy of their services, prices, schedules, policies, licenses, customer communications, and legal compliance. BookItBoss may suspend abusive, fraudulent, unsafe, or unlawful use and may preserve records when required for security, disputes, or law.
Contact
For platform help, visit https://bookitboss.com/help. For questions about a specific appointment, order, or business message, reply to or contact the business identified in that message.